New Technology Explored
Article by Noah Brown
John Forro shares what every repair shop needs to know about servicing electrical vehicles.
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Autel Academy Technical Trainer John Forro discusses one of the biggest challenges shops face as they begin servicing electric vehicles: educating customers about EV maintenance and service needs.
He explains how EVs differ from traditional vehicles in areas such as tire wear, suspension stress and battery monitoring, and why shops must communicate those differences clearly to build customer trust.
Forro also shares practical strategies for service writers and shop teams to promote EV service capabilities. He outlines how diagnostic tools, reporting features and charging equipment can help shops track battery health, document service history and position themselves as trusted EV service providers.
Article Credit to Autel
Do you service electric vehicles in your shop? What were the biggest chellenges you faced with transitioning to servicing electrical vehicles? Let us know in the comments below. Also, if you found our content informative, do like it and share it with your friends.
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