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CRA Members are committed to service excellence and therefore have given you, the customer, the right to address complaints via an independent complaint procedure aimed at resolving consumer complaints and disputes. You can either use the consumer complaints line or log a complaint online.

CONSUMER COMPLAINTS LINE: 0861 726 272

OR YOU CAN LOG YOUR COMPLAINT ONLINE HERE

Recent Articles

5 Steps to Production Efficiency

5 Steps to Production Efficiency

    Business Optimisation & Productivity By Tim Sramcik Use the 5 steps to production efficiency and make the most of your productivity potential.   Visit CRA’s industry news blog page for more relevant articles.   Key Highlights Implement...

How Much it Costs To Drive vs Fly for the Holidays

How Much it Costs To Drive vs Fly for the Holidays

    Motoring & Leisure Article By Malcolm Libera   How much it costs to drive vs fly from Joburg to Cape Town and Durban for the holidays.   Visit CRA’s blog page for more relevant articles.   In 2025, driving emerges as a considerably cheaper...

Start Using AI to Get Work Done

Start Using AI to Get Work Done

    Business & Technology Presented By Andrew Reid • edited by Micah Zimmerman Start using AI to get work done, the real win is figuring out where AI can actually speed things up, help you make better calls and not bog people down in complexity.  ...