We would love to hear from you. Please feel free to drop us a line or if you are in the vicinity, drop in for a chat.

CRA Members are committed to service excellence and therefore have given you, the customer, the right to address complaints via an independent complaint procedure aimed at resolving consumer complaints and disputes. You can either use the consumer complaints line or log a complaint online.

CONSUMER COMPLAINTS LINE: 0861 726 272

OR YOU CAN LOG YOUR COMPLAINT ONLINE HERE

Recent Articles

Check Your Insurance Policy

If damage is attributed to the poor condition of property, the policy may not respond even if an insured event did occur. Image: Shutterstock CRA Insurance News – South Africa By Adriaan Kruger Ombud for short-term cover warns that paying your premium is not the only...

Ombud For Short-term Insurance Set To Feel The Fallout Of Covid-19

Almost 75% of complaints were about rejected accident claims. Picture: 123RF/DMITRY KALINOVSKY CRA Insurance News – South Africa By NTANDO THUKWANA The impact of the coronavirus will be felt across the short-term insurance industry and by consumers this year, the...