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CRA Members are committed to service excellence and therefore have given you, the customer, the right to address complaints via an independent complaint procedure aimed at resolving consumer complaints and disputes. You can either use the consumer complaints line or log a complaint online.

CONSUMER COMPLAINTS LINE: 0861 726 272

OR YOU CAN LOG YOUR COMPLAINT ONLINE HERE

Recent Articles

Faulty Airbag Recall on Citroën C3 and DS3 Vehicles

Faulty Airbag Recall on Citroën C3 and DS3 Vehicles

    Motor Industry News Article by S. Kessel from CRA   This is an urgent faulty airbag recall campaign notification on all Citroën C3 and DS3 vehicles regarding models manufactured between 2009 and 2019.   Visit CRA’s industry news blog page for...

Why Use A CRA Member To Repair Your Vehicle?

Why Use A CRA Member To Repair Your Vehicle?

    CRA Vehicle Repairs Explored By CRASA Why use a CRA Member to repair your vehicle? Today we’ll discuss the Collision Repairers Association of South Africa (CRA), what it is and what it takes to become a member and why you should only trust a CRA Premium...

If You Want Excellence Embrace Strong Personalities

If You Want Excellence Embrace Strong Personalities

    Management & Business Success Explored By JON BECKER If you want excellence embrace strong personalities because strong personalities will make your organization excellent.   Visit CRA’s industry news blog page for more relevant articles.  ...