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CRA Members are committed to service excellence and therefore have given you, the customer, the right to address complaints via an independent complaint procedure aimed at resolving consumer complaints and disputes. You can either use the consumer complaints line or log a complaint online.

CONSUMER COMPLAINTS LINE: 0861 726 272

OR YOU CAN LOG YOUR COMPLAINT ONLINE HERE

Recent Articles

Rampant Theft Cause Major Headache For South Africans

Rampant Theft Cause Major Headache For South Africans

    Short-Term Insurance and Personal Finance Explored Article By Staff Writer Rampant theft of high-value vehicles cause major headache for South Africans who are forced to pay higher insurance premiums. The increase of theft in South Africa is so much so...

Craft A Training Strategy For Your Shop

Craft A Training Strategy For Your Shop

    Staff Resources & Training Explored Article by Kimanzi Constable It can be difficult to know where to spend your training budget, so it makes sense to craft a training strategy for your shop that fits your specific needs.   Visit CRA’s industry...

The Secret Sauce of Successful Management

The Secret Sauce of Successful Management

    Customer Service & Business Explored Article by DIONNE VAN ZYL Delighting customers is the secret sauce of successful management because delighted customers become your brand ambassadors, driving organic growth through word-of-mouth marketing and...