All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.


You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

Tourism Business Council Slams Insurers For Non-cover Of Clients

The Tourism Business Council of SA on Wednesday launched a blistering attack on the insurance sector, saying the hospitality and tourism sectors were facing collapse because insurers had turned their backs on their clients. Photo: David Ritchie/African News Agency...

IATA Offers Alternatives To Quarantine For Airline Passengers

CRA Travel News The International Air Transport Association (IATA) has urged governments to avoid quarantine measures when re-opening their economies. IATA is promoting a layered approach of measures to reduce the risk of countries importing Covid-19 via air travel...