All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.

PLUS

You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

10 Good Habits All Drivers Should Have

10 Good Habits All Drivers Should Have

Image: iStock CRA Public Safety and Road Accidents By Caira-Lee Durand Being a good driver means that your driving skills are not only tactical but safe too, so here are 10 good habits all drivers should have.   Visit CRA’s blog page for more relevant articles.  ...

Autonomous Vehicles Should be Made for Whom?

Autonomous Vehicles Should be Made for Whom?

CRA Technology & Market News By Maraya King As young technophiles are anxiously awaiting the world’s first fully autonomous vehicle their grandparents might benefit the most from such technology so the big question is whom should autonomous vehicles be made for?...

How Much Do Electric Vehicles Reduce Emissions?

How Much Do Electric Vehicles Reduce Emissions?

CRA Technology & Motoring News By  BRIDIE SCHMIDT We know that electric cars can reduce carbon emissions because they are far more efficient in using energy, but how much can they actually reduce emissions, and how is this affected by the types and extent of...