All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.
Our Customer Zone provides access to a variety of convenient information such as:
- Finding an accredited CRA Repairer closest to you
- Explaining a typical vehicle repair process
- Details around the CRA Code of Conduct
- An independent online complaint logging function that promotes efficient online interaction and conflict resolution.
PLUS
You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.
Recent Articles
Warning To South African Motorists
Vehicle Maintenance and Safety Explored Article By Caitlyn Hilliard-Lomas Warning to South African motorists to pay close attention to the condition of their vehicle’s braking system. Visit CRA’s blog page for more relevant articles. The...
Electric Vehicle Accident Scene Checklist
Public Safety & Vehicle Repairs Article by Steve Kessel The Electric Vehicle Accident Scene Checklist and infographic provides a reference guide to both EV owners as well as tow-away service providers on how to do an on-the-scene safety assessment...
Electric Vehicle Check-in Infographic
Safety & Repair Techniques Article by Steve Kessel The provided Electric Vehicle Check-in Infographic provide a quick reference guide to both EV owners as well as collision repairers regarding booking in an electric vehicle for repairs. Please...