All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.
Our Customer Zone provides access to a variety of convenient information such as:
- Finding an accredited CRA Repairer closest to you
- Explaining a typical vehicle repair process
- Details around the CRA Code of Conduct
- An independent online complaint logging function that promotes efficient online interaction and conflict resolution.
PLUS
You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.
Recent Articles
Faulty Airbag Recall on Citroën C3 and DS3 Vehicles
Motor Industry News Article by S. Kessel from CRA This is an urgent faulty airbag recall campaign notification on all Citroën C3 and DS3 vehicles regarding models manufactured between 2009 and 2019. Visit CRA’s industry news blog page for...
Why Use A CRA Member To Repair Your Vehicle?
CRA Vehicle Repairs Explored By CRASA Why use a CRA Member to repair your vehicle? Today we’ll discuss the Collision Repairers Association of South Africa (CRA), what it is and what it takes to become a member and why you should only trust a CRA Premium...
Rampant Theft Cause Major Headache For South Africans
Short-Term Insurance and Personal Finance Explored Article By Staff Writer Rampant theft of high-value vehicles cause major headache for South Africans who are forced to pay higher insurance premiums. The increase of theft in South Africa is so much so...