All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.

PLUS

You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

Stay Safe On The Roads This Heritage Day Weekend

Stay Safe On The Roads This Heritage Day Weekend

    CRA Public Safety & Motoring Explored Here is how to stay safe on the roads this Heritage Day weekend because long weekends often spell carnage on SA roads.   Visit CRA’s industry news blog page for more relevant articles. According to...

Automakers’ ADAS Systems To Be Compared With Tesla

Automakers’ ADAS Systems To Be Compared With Tesla

    CRA Technology & Safety Explored Written by David A. Wood, CarComplaints.com 12 Automakers’ level 2 ADAS systems to be compared with Tesla Autopilot as part of an investigation opened by the National Highway Traffic Safety Administration (NHTSA)....

Plans For Online Driver Licence And Licence Disk Renewals

Plans For Online Driver Licence And Licence Disk Renewals

    CRA Legislation & Motoring Explored There are plans for online driver licence and licence disk renewals as the Road Traffic Management Corporation (RTMC) is developing an updated online driver licence system for South Africa.   Visit CRA’s...