All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.

PLUS

You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

Used Car Prices In South Africa Are Soaring

Used Car Prices In South Africa Are Soaring

    CRA Personal Finance & Short-Term Insurance News Used car prices in South Africa are soaring and has exploded since the start of the pandemic thanks to the semiconductor and microchip shortage, and it is impacting your insurance.   Visit CRA’s...

The Next Big Mobility Innovation Is Solar Electric Cars

The Next Big Mobility Innovation Is Solar Electric Cars

    CRA Technology & Innovation Explored By Cate Lawrence The next big mobility innovation is solar electric cars, and these two tech start-up companies are leading the charge. Start-ups are leading the future of solar electric vehicles.   Visit...

Large Parts Of World Not Ready For Zero-Emission Cars

Large Parts Of World Not Ready For Zero-Emission Cars

    CRA Technology & Motoring Explored BY REUTERS Toyota says large parts of the world is not ready for zero-emission cars and therefore didn’t sign the pledge to phase out fossil-fuel cars by 2040.   Visit CRA’s industry news blog page for more...