All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.

PLUS

You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

The Rules For South African Roadblocks

The Rules For South African Roadblocks

    CRA Legislation & Motoring Explored Here are the rules for South African roadblocks you should know because authorities are instituting more and more roadblocks daily, and it is important to know your rights.   Visit CRA’s industry news blog...

The Aarto Fines And Notices You Will Receive

The Aarto Fines And Notices You Will Receive

    CRA Legislation & Motoring Explored Here we provide a brief summary of the Aarto fines and notices you will receive under South Africa’s new driving laws.   Visit CRA’s industry news blog page for more relevant articles.   The Department of...

What It Means To Give Up An ICE Vehicle For An EV In SA

What It Means To Give Up An ICE Vehicle For An EV In SA

    CRA Technology & Motoring Explored By Pritesh Ruthun What it means to give up an ICE vehicle for an EV in SA as we have been lagging behind far too many countries when it comes to electric vehicle (EV) adoption.   Visit CRA’s industry news blog...