CRA Terms & Conditions

Last Revised: Version 2, 2024/07/22

 

These terms and conditions (“Terms”, “Agreement”) are an agreement between Collision Repairers Association, the Website Operator (“Website Operator”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the www.crasa.org.za or www.crasouthafrica.co.za websites and any of its products or services (collectively, “Website” or “Services”). By visiting our Website and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all Users of the Website, including without limitation Users who are browsers, vendors, customers, merchants, and/ or contributors of content.

The Website Operator offers the Website, including all information, tools and services available from the Website to you, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new services, features or tools which are added to the current Website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. The Website Operator reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms of Service, at any time. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance and agreement of those changes. If you comply with these Terms of Service, the Website Operator grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website and Services.

By agreeing to these Terms of Service, you represent that you are at least 18 years old.

We reserve the right to refuse service to anyone for any reason at any time.

 

1. Backups

We are not responsible for content residing on the Website. In no event shall we be held liable for any loss of any content. It is your sole responsibility to maintain appropriate backup of your content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

 

2. Links to Other Websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services and content of any other third parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from our Website. Your linking to any other off-site websites is at your own risk.

 

3. Prohibited Uses

In addition to other terms as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

4. Intellectual Property Rights

This Agreement does not transfer from the Website Operator to you any Website Operator or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with the Website Operator. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of the Website Operator or Website Operator licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Website Operator or third-party trademarks.

 

5. Content Usage

Neither the Website Operator nor any third-party content providers shall be liable for any errors, inaccuracies, or delays in the content, or for any actions taken in reliance thereon. The Website Operator expressly disclaims all warranties, expressed or implied, as to the accuracy of any of the content or information provided for any purpose. Although the Website Operator makes reasonable efforts to obtain reliable content, the Website Operator does not guarantee the accuracy of or endorse the views or opinions given. This site may point to other Internet sites that may be of interest to you, however, the Website Operator does not endorse or take responsibility for the content on such other sites. While the Website Operator has used reasonable endeavours to ensure that the information provided in communications and newsletters by the Website Operator is accurate and up to date as at the time of issue, it reserves the right to make corrections and does not warrant that it is accurate or complete. The Website Operator with this disclaims all liability to the maximum extent permitted by law about the communications & newsletters and does not give any warranties (including any statutory ones) concerning the news. Any copying, redistribution, or re-publication of communications, newsletters, or the content thereof, for commercial gain, is strictly prohibited.

You may use the information, products and services (such as datasheets, knowledge base articles, and similar materials) purposely made available by the Website Operator for downloading from the Website, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

 

6. The Automotive Network Directory Listing Service

This refers to the subscription-based working relationship between the Website Operator and  its subscriber clients. Access is regulated through an advanced username and password security system. The contracted subscriber client and their nominated users gain access to their individual business profiles and then assume full responsibility to regularly edit and update the contents thereof published under “The Automotive Network“ section of the Website. Content revised include text and images regarding business contact details, marketing, communications, compliance documentation, accreditation, and the promotion of specialist products and services.

Suppliers and Users of any of the web directory services agree that the correctness and validity of all information on display are in the best interest of all parties and all reasonable measures will be taken to ensure as such. Due to the nature of our connected marketplace where information is available online 24/7, but many other business factors are not under the control of the Website Operator or their clients, any user of the information or services offered on any of the web directory services, understand and agree that they should communicate and verify the accuracy and validity of any information with the individual business before making a decision to utilize or contract service.

A breach or violation of any of the Terms of Service will result in an immediate termination of your subscription service and business directory listing.

Only businesses with a presence in South Africa can list their business on The Automotive Network business directory.

Only collision repairers and spray painters that are current members of CRASA can list their business on The Automotive Network business directory.

The Automotive Network focusses on providing a business directory service that covers all businesses in the automotive industry therefore only businesses within the automotive industry, related industries and support services industries can list their business.

Only ONE listing per business is allowed unless you’re a franchise with multiple physical branches. Please contact us if you need a franchise-based listing. Duplicate or unnecessary close variants will not be published or will be removed if detected.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

 

7. Affiliate Conditions

We reserve the right to terminate affiliate agreements with immediate effect if affiliates break the general Terms of Service outlaid in this document.

Our policy is ‘last affiliate referral’, so if multiple affiliates refer a potential company to list on our directory, the last referral will receive attribution.

We reserve the right to cancel duplicate listing contracts or listings against our general Terms of Service. As an affiliate, please ensure that you are familiar with the listings we do and don’t allow and please contact us if you are unsure. Regardless, we still reserve the right NOT to accept listings that we are not comfortable with.

Affiliates earn commission on once-off AND recurring subscriptions while the listing owners are subscribed.

If an affiliate is suspended due to breaking our terms & conditions, they will forfeit any future income and we reserve the right to withhold funds if we suspect nefarious behaviour.

 

8. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our Website and or our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

9. Optional Tools, Products and Services

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the Website Operator, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the Website Operator has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Website Operator and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to the Website Operator for the prior one-month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

11. Indemnification

You agree to indemnify and hold the Website Operator and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your content, your use of the Website or Services or any wilful misconduct on your part.

 

12. Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

 

13. Dispute Resolution

The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Gauteng, South Africa without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of South Africa. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the provincial and regional courts located in Gauteng, South Africa, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

 

14. Changes and Amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes. This Terms & Conditions was created with WebsitePolicies.com

 

15. Acceptance of These Terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Websites and the related Services.

 

16. Contacting Us

If you have any questions about this Agreement, please contact us at info@crasa.org.za or you may contact us via regular mail at:

Attention: CRASA

P.O. Box 145981

Bracken Gardens

1452

South Africa

 

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Agreement or our practices, please feel free to contact us using one of the methods listed above.

We are not responsible for letters that are not labelled or sent properly, or do not have complete information.