CRA’s goal is to provide relevant, useful and valuable information to our Members.
Read the latest news on training, repair techniques, global trends, latest research, industry news, labour, technology, innovation, marketing, compliance, customer service, industry standards and best practice.
Industry News contain public information and news as well as members’ blog articles that are shared with the CRA Members on the exclusive Facebook CRASA-Members Group.
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5 Steps to Production Efficiency
Business Optimisation & Productivity By Tim Sramcik Use the 5 steps to production efficiency and make the most of your productivity potential. Visit CRA’s industry news blog page for more relevant articles. Key Highlights Implement...
Start Using AI to Get Work Done
Business & Technology Presented By Andrew Reid • edited by Micah Zimmerman Start using AI to get work done, the real win is figuring out where AI can actually speed things up, help you make better calls and not bog people down in complexity. ...
10 Cars Targeted by Hijackers in South Africa
Motoring & Public Safety News Article By Malcolm Libera We look at 10 cars targeted by hijackers in South Africa which includes 3 new additions to the list. Visit CRA’s blog page for more relevant articles. A new list compiled using...
Should Your Shop Offer Rentals?
Business Growth & Profitability Explored Article by Noah Brown Should your shop offer rentals as it might provide a great opportunity to diversify your shop’s business and enter a market that may be underserved in your area. Visit CRA’s...
What Every Shop Should Know About Responses to Reviews
Customer Service Explored By Mitch Becker We look at what every shop should know about responses to customer reviews. Most collision shop owners know customer reviews shape their reputation. But few realize that how they respond across every...
Tesla Struggles to Course Correct From Dropping Sales
Global Motoring News Article By Reuters Tesla struggles to course correct from dropping sales in the world’s three biggest car markets. Visit CRA’s blog page for more relevant articles. Tesla CEO Elon Musk has spent much of the year...
The Future Belongs to Leaders Who Orchestrate AI
Business & Technology Explored Presented By Tom Popomaronis Edited by Micah Zimmerman The future belongs to leaders who orchestrate AI, not pass tasks to it. Most executives still treat AI as another task manager, but the real breakthrough...
MIG Brazing Is A Popular Choice by Automakers
Repair Techniques Explored Article by I-CAR SME MIG brazing is a popular choice by automakers and are increasingly recommended due to the heat sensitivity of the metals in today’s vehicles. Visit CRA’s industry news blog page for more...
How to Pick the Right Masking Tape
Repair Techniques Explored By Cameron Sloan How to pick the right masking tape because clean edges, bleed-through and adhesive transfer are all critical details that can make or break a collision paint job. Visit CRA’s industry news blog...
Don’t Complain About Retention If You Don’t Mentor
Training & Staff Resources Explored By Dr. Christina Rahm, Edited by Micah Zimmerman Don’t complain about retention if you don’t mentor your people. Learn about the benefits of a mentorship program, how to develop one and the key components...
Recent Articles
5 Steps to Production Efficiency
Business Optimisation & Productivity By Tim Sramcik Use the 5 steps to production efficiency and make the most of your productivity potential. Visit CRA’s industry news blog page for more relevant articles. Key Highlights Implement...
Start Using AI to Get Work Done
Business & Technology Presented By Andrew Reid • edited by Micah Zimmerman Start using AI to get work done, the real win is figuring out where AI can actually speed things up, help you make better calls and not bog people down in complexity. ...
Should Your Shop Offer Rentals?
Business Growth & Profitability Explored Article by Noah Brown Should your shop offer rentals as it might provide a great opportunity to diversify your shop’s business and enter a market that may be underserved in your area. Visit CRA’s...