CRA’s goal is to provide relevant, useful and valuable information to our Members.
Read the latest news on training, repair techniques, global trends, latest research, industry news, labour, technology, innovation, marketing, compliance, customer service, industry standards and best practice.
Industry News contain public information and news as well as members’ blog articles that are shared with the CRA Members on the exclusive Facebook CRASA-Members Group.
As a CRA Member, you can join the Facebook CRASA-Members Group by clicking here to access the CRA online discussion forum.
Faulty Airbag Recall on Citroën C3 and DS3 Vehicles
Motor Industry News Article by S. Kessel from CRA This is an urgent faulty airbag recall campaign notification on all Citroën C3 and DS3 vehicles regarding models manufactured between 2009 and 2019. Visit CRA’s industry news blog page for...
Comments From CRASA On Recent Events In The Industry
Motor Industry News By Steve Kessell, Operations Director, Collision Repair Association of South Africa (CRASA) Comments from CRASA on the recent events in the industry regarding a Santam procurement consultant resigning amid pressure from the...
Protest Marches to Santam Offices Called Off
Motor Industry News By Roy Cokayne Protest marches to Santam Offices by the motor body repairers called off at 11th hour. This amid grievances relating to conflict of interest in insurer’s appointment of supplier as procurement consultant and competition...
Santam Procurement Consultant Resigns
Motor Vehicle Industry News Article by Noxolo Majavu Santam procurement consultant resigns amid pressure from panel-beating industry. Insurer says minority seeks to disrupt plans to overhaul its handling of motor repair claims. Visit CRA’s...
Why Use A CRA Member To Repair Your Vehicle?
CRA Vehicle Repairs Explored By CRASA Why use a CRA Member to repair your vehicle? Today we’ll discuss the Collision Repairers Association of South Africa (CRA), what it is and what it takes to become a member and why you should only trust a CRA Premium...
If You Want Excellence Embrace Strong Personalities
Management & Business Success Explored By JON BECKER If you want excellence embrace strong personalities because strong personalities will make your organization excellent. Visit CRA’s industry news blog page for more relevant articles. ...
Rampant Theft Cause Major Headache For South Africans
Short-Term Insurance and Personal Finance Explored Article By Staff Writer Rampant theft of high-value vehicles cause major headache for South Africans who are forced to pay higher insurance premiums. The increase of theft in South Africa is so much so...
Craft A Training Strategy For Your Shop
Staff Resources & Training Explored Article by Kimanzi Constable It can be difficult to know where to spend your training budget, so it makes sense to craft a training strategy for your shop that fits your specific needs. Visit CRA’s industry...
The Secret Sauce of Successful Management
Customer Service & Business Explored Article by DIONNE VAN ZYL Delighting customers is the secret sauce of successful management because delighted customers become your brand ambassadors, driving organic growth through word-of-mouth marketing and...
Are Today’s Colours Harder to Match?
Repair Techniques Explored By Carl Wilson Are today’s colours harder to match, as it appears we’re dealing with the most unique and difficult colours in the history of car painting? Visit CRA’s industry news blog page for more relevant articles....
Recent Articles
If You Want Excellence Embrace Strong Personalities
Management & Business Success Explored By JON BECKER If you want excellence embrace strong personalities because strong personalities will make your organization excellent. Visit CRA’s industry news blog page for more relevant articles. ...
Rampant Theft Cause Major Headache For South Africans
Short-Term Insurance and Personal Finance Explored Article By Staff Writer Rampant theft of high-value vehicles cause major headache for South Africans who are forced to pay higher insurance premiums. The increase of theft in South Africa is so much so...
Craft A Training Strategy For Your Shop
Staff Resources & Training Explored Article by Kimanzi Constable It can be difficult to know where to spend your training budget, so it makes sense to craft a training strategy for your shop that fits your specific needs. Visit CRA’s industry...