CRA Business Marketing Explored

Today we look at the collision repair industry’s social media usage because as younger generations continue to increase their buying power, it is increasingly important that businesses are meeting them on their level.


Visit CRA’s industry news blog page for more relevant articles.


That means social media. So, how active are repair shops on social media? It’s relatively split, according to the 2021 FenderBender Industry Survey. Over a quarter of respondents said they use no social media at all, but over 40 percent of respondents are promoting the shop at least once a week, and often daily.



How Often Does Your Shop Promote Itself Through Social Media?

Daily – 19%

Weekly – 22%

Monthly – 17%

Quarterly – 11%

Yearly – 5%

No social media use – 26%



Which Social Media Platforms Does Your Shop Utilize?

Facebook – 73%

Twitter – 11%

LinkedIn – 14%

Instagram – 21%

Pinterest – 1%

Facebook Ads – 18%

Google My Business – 41%



Article Credit to FenderBender.


What is your view regarding the use of social media as part of your marketing strategy? Do you think social media marketing can have a positive impact on your shop’s bottom line? Let us know in the comments below. Also, if you found our content informative, do like it and share it with your friends.



Click HERE to join the CRA Industry Newsletter, it’s FREE

CRA is the innovative and trusted source for motoring information and the latest news to help entrepreneurs, business owners, managers and people working in the motor industry to stay informed and change their world. Get the advice your need to start, glow, and lead your business today. Get unlimited access to all articles.