by CRASA | 31 Mar, 2022 | Client Service, Industry News
Customer Service Explored By Ryanne Van Der Eijk Today we explore four ways to boost customer experience because to remain competitive and ensure sustainable growth, it is vital that every area of your business focuses on customer satisfaction as a...
by CRASA | 29 Mar, 2022 | Business, Client Service, Industry News
Client Services Explored By Sohail Khan We explore how to retain clients longer using the lifetime value principle because keeping clients is cheaper than finding new ones. Visit CRA’s industry news blog page for more relevant articles. If...
by CRASA | 22 Mar, 2022 | Client Service, Industry News
CRA Customer Service Explored By Mike Kappel 4 Reasons to walk a mile in your customer’ shoes because it’s important to get your customers’ perspectives, and how it will help with the success of your business. Visit CRA’s industry news blog...
by CRASA | 7 Mar, 2022 | Client Service, Industry News, Insurance
CRA Insurance & Customer Service Explored By Barrett Smith Don’t keep your customers in the dark while negotiating with insurers because consumers are all too often kept in the dark and made unaware of the ugliness of “negotiations” between repairers...
by CRASA | 11 Feb, 2022 | Client Service, Industry News
CRA Customer Services Explored By Pilar de Miguel Viera We explore why organizations should take a customer-first approach during unprecedented times because throughout this period, the way organizations engage and interact with their customers is...
by CRASA | 7 Feb, 2022 | Client Service, Industry News, Marketing & Business Development
CRA Customer Service & Business Development Explored By Maraya King Follow up or foul out because now more than ever, human connection is of the utmost value. If your shop is failing to follow up with customers, it’s like watching money walk out the...
