by CRASA | 19 Jun, 2023 | Business, Client Service, Industry News
Customer Services & Business Culture Explored By MICAH SOLOMON Change your culture if you want a customer service revolution and transform the customer service performance of your business. You need to look beyond individual employee behaviors and...
by CRASA | 14 Jun, 2023 | Industry News, Repair Techniques, Technology
Repair Techniques & Technology Explored Article by Brian Herron Whether it’s an EV or a gas-powered vehicle, in-car technology poses new challenges for collision repair shops. Visit CRA’s industry news blog page for more relevant articles. The...
by CRASA | 14 Jun, 2023 | Business, Entrepreneurship, Industry News
Entrepreneurship & Business Success Explored By BARRY RABER You need this mindset if you want to be more successful than your competition, it’s time to make your business less about you and more about your customers. Visit CRA’s industry...
by CRASA | 12 Jun, 2023 | Business, Industry News, Repair Techniques
Repair Techniques & Business Profitability Explored Article by Mitch Becker Spot welders are one of the best investments you can make as squeeze-type resistance spot welders have improved shops’ ability to duplicate factory welds. But knowing how to...
by CRASA | 12 Jun, 2023 | Industry News, Labour & Human Resources, Technology
Staff Resources & Technology Explored By Kacey Frederick As shops grapple with vehicles changing and becoming more electric, finding technicians equipped to work on EVs is a challenge, especially in a limited talent pool. Visit CRA’s industry...
by CRASA | 12 Jun, 2023 | Blog Articles, Industry News, Market News, Motoring News, New Technology & Innovation, Technology
Technology & Motoring Explored Article By Reuters GM adopts Tesla’s North American charging standard, joining Ford who also adopted the same plug standard, giving GM electric vehicle buyers access to the Tesla SuperCharger network under an agreement...