CRA has an extensive new member vetting and on-boarding process. Through this process we take both industry skills and subject matter expertise into consideration, as well as considering candidates’ values, attitude and commitment.
Our Members comply to a strict Code of Conduct in line with the Consumer Protection Act.
Our focus is to ensure a great customer service experience, maintain world class service delivery standards and overall customer satisfaction.
Our Members are subject to an annual audit to guarantee compliance to our Safety Through Standards processes and philosophy.
Recent Articles
Road Trip in South Africa Named The Best in the World
Travelling & Leasure Article By Luke Fraser Road trip in South Africa named the best in the world. The Garden Route in South Africa took top place in a global study of the best international road trips in the world. Visit CRA’s blog...
Top Car Brands In Deep Trouble in South Africa
Motoring & Safety Explored By Malcolm Libera Top car brands in deep trouble in South Africa and are facing growing scrutiny over the safety standards of vehicles sold locally. Visit CRA’s blog page for more relevant articles. Industry...
10 Questions Every Consumer Should Ask Before Choosing an Auto Body Shop
Repair Techniques and Public Safety Explored We look at 10 questions every consumer should ask before choosing an auto body shop. Visit CRA’s industry news blog page for more relevant articles. The Massachusetts Auto Body Association says...