- Contact CRA and log a formal complaint, or use our Log a Complaint form.
- Appointment will be setup between repairer & customer.
- CRA will notify the broker on the damage control procedure.
- CRA member will have 7 working days to rectify should the client not be satisfied with the vehicle we will then remove the vehicle to an alternate repairer.
- CRA member will have to provide the broker and insurer.