All CRA Members are committed to service excellence and above all, the safety of our customers through the application of world class standards.

Our Customer Zone provides access to a variety of convenient information such as:

  • Finding an accredited CRA Repairer closest to you
  • Explaining a typical vehicle repair process
  • Details around the CRA Code of Conduct
  • An independent online complaint logging function that promotes efficient online interaction and conflict resolution.


You can find all the latest product news, including changes, improvements, renovations and operating time information received from our accredited Repairers in the online Member Directory. Simply search by clicking the “Find a Repairer” button.

Recent Articles

The Next Generation Short-term Insurance

CRA Insurance Explored – USA The Next Generation challenger questions the appropriateness of the market leader - or even the whole category - for the times we live in today. It can elegantly position the incumbent as perfect for a time gone by, but new times call for...

Weighing Up The Pros And Cons Of Leasing A Vehicle

Depending on your lifestyle and requirements, leasing a new vehicle may be a viable alternative to purchasing one. Just do your research before you commit. Image: HONGQI ZHANG / 123rf In the market for a new car? You might be considering leasing it, allowing you to...