CRA has an extensive new member vetting and on-boarding process. Through this process we take both industry skills and subject matter expertise into consideration, as well as considering candidates’ values, attitude and commitment.
Our Members comply to a strict Code of Conduct in line with the Consumer Protection Act.
Our focus is to ensure a great customer service experience, maintain world class service delivery standards and overall customer satisfaction.
Our Members are subject to an annual audit to guarantee compliance to our Safety Through Standards processes and philosophy.
Recent Articles
Faulty Airbag Recall on Citroën C3 and DS3 Vehicles
Motor Industry News Article by S. Kessel from CRA This is an urgent faulty airbag recall campaign notification on all Citroën C3 and DS3 vehicles regarding models manufactured between 2009 and 2019. Visit CRA’s industry news blog page for...
Why Use A CRA Member To Repair Your Vehicle?
CRA Vehicle Repairs Explored By CRASA Why use a CRA Member to repair your vehicle? Today we’ll discuss the Collision Repairers Association of South Africa (CRA), what it is and what it takes to become a member and why you should only trust a CRA Premium...
Rampant Theft Cause Major Headache For South Africans
Short-Term Insurance and Personal Finance Explored Article By Staff Writer Rampant theft of high-value vehicles cause major headache for South Africans who are forced to pay higher insurance premiums. The increase of theft in South Africa is so much so...