CRA Technology & Repair Techniques Explored

Mitchell diagnostics platform surpasses 3 million scans, the latest milestone was achieved in less than a year due to rapid adoption of the patented collision repair diagnostic system.


Visit CRA’s industry news blog page for more relevant articles.


Mitchell, a leading provider of technology, connectivity and information solutions to the property and casualty (P&C) claims and collision repair industries, today announced that its Mitchell Diagnostics platform has exceeded 3 million total scans. Introduced in 2017 as the first diagnostic system designed exclusively for the collision repair and automotive claims markets, the platform surpassed 1 million scans in 2019, 2 million in 2020 and 3.2 million in October 2021.

This latest milestone is the result of continued market demand for Mitchell’s industry-leading diagnostic scanning and calibration solutions that feature:

  • Turbo-speed pre- and post-scanning with completion in under 60 seconds for most vehicles
  • Best-in-class coverage from Bosch that includes popular 2022 model year automobiles
  • An all-in-one system for diagnostic scanning, estimating and calibrating
  • Integrated OEM repair procedures based on diagnostic trouble codes (DTCs)
  • OEM-compliant all-makes scanning and calibrations that are powered by Tier 1 supplier Bosch and based on Bosch’s diagnostic licensing agreements with all major OEMs.

Created specifically for today’s complex vehicles, the Mitchell Diagnostics platform can help collision repair facilities increase workflow efficiency, reduce cycle time and generate additional revenue by performing scans and calibrations in-house instead of subletting the work.

“Mitchell is committed to supporting collision repairers as they navigate the challenges brought on by advancements in vehicle technology,” said Alex Landau, senior manager of repair products at Mitchell. “Our Mitchell Diagnostics platform addresses those challenges. Through the introduction of new aftermarket and OEM diagnostic tools, combined with forward-thinking integrations and enriched diagnostic data, we can support our customers as they restore vehicles to their pre-crash function.”

The company launched its latest Mitchell Diagnostics tools, the MD-500 and MD-TS21, this past year. The MD-500 wireless tablet is an all-in-one system for diagnostic scanning, calibrating and estimating. It incorporates Bosch’s comprehensive vehicle coverage and hardware with the ability to run Mitchell’s full suite of cloud-based solutions — including Mitchell Cloud Estimating and its Integrated Repair Procedures. Technicians can receive assignments, perform pre- and post-scans, access over 1,000 dynamic calibration routines, take photos, write estimates, link directly to OEM repair procedures, order parts, and upload standardized scan and calibration reports.

Mitchell’s MD-TS21 target system allows repairers to calibrate front-facing cameras, blind-spot monitors and radar sensors in popular ADAS-equipped automobiles. It is controlled by the MD-500 and its positioning software. With the aid of a gamified user interface, the system can reduce calibration errors, improve efficiency, decrease labor time and maintain a high level of precision.



Article Credit to Vehicle Service Pros.


What is your view of Mitchell’s diagnostic platform? Is it something that you would consider for your shop? Let us know in the comments below. Also, if you found our content informative, do like it and share it with your friends.



Click HERE to join the CRA Industry Newsletter, it’s FREE

CRA is the innovative and trusted source for motoring information and the latest news to help entrepreneurs, business owners, managers and people working in the motor industry to stay informed and change their world. Get the advice your need to start, glow, and lead your business today. Get unlimited access to all articles.